Configure the requests header count

The "Requests" module in the menu bar displays a counter.

It counts all the requests in statuses with the "Include in header count?" configuration enabled.


Follow these steps to configure the statuses to include in the header count:

Step 1: Go to "Administration" > "Request statuses".  

This loads the list of status.

Step 2: Click the Edit button of a given request status.  

This loads the "Update request status" form.

Step 3: Enable/Disable the "Include in menu header count?" configuration accordingly.

Step 4: Click the "Save" button.

Have more questions? Submit a request


Please sign in to leave a comment.
Powered by Zendesk