Configure organizations for request

Understanding the relation between requests and organizations

A request must be associated to up-to 2 organizations.


1. The first "Organization" is defined as the "Organizational Unit".  It is used for information purpose and is optional.  

2. The second "Organization" is defined as the "Organization".  It is mandatory. 


Both the "Organizational unit" and "Organization" combo-box feed their options from the "Organizations" module based on the "Display in request form..." configuration:


Most account will not need the "Organizational Unit" level.  It is to support accounts with more complex organizations structures.  For example, Health Centers may have an organization structure that includes "Hospitals" and "Service lines".  Each request could be linked to an "Hospital" and a "Service line".

Note that the "Organization Unit" combo-box in the request form will be hidden if no "Organizations" in your account are configured with the "Display in request form as Organizational unit".


Customizing the terms

The terms "Organization Unit" and "Organization" are customizable for the request form.  

Follow these steps to customize the terms in your account:

Step 1: Go to the "Administration" module.

Step 2: Go to the "Dictionary" sub-module.

Step 3: Edit the "dictionary.request.*" to fit your needs.

For example, the Health Centers may customize the term as follow:

  • dictionary.request.organization.orgunit=Hospital
  • dictionary.request.organization=Service line

Step 4: Click the "Save" button.


The "Organizations" module will now use these terms:

The "Request" form will also use these terms:


Configure organizations for requests

Follow these steps to enable an organization for "Requests" in your account:

Step 1: Go to the "Organizations" module.

Step 2: Click on an "Organization".  This will display the selected "Organization" details.  

Step 3: Click on the "Edit" button.  This will display the "Update organization" form.

Step 4: Click to select the "Display in request form as..." accordingly.

Step 5: Click the "Save" button.


The organization list will now display icons that identifies how each organization are displayed in the request form:




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